About
Alexandre Dehon
Ergonomist, UX researcher and facilitator. At the crossroads of user experience, digital strategy and AI.
Who I am
ADiscover stands for three words. A for Alexandre, D for Dehon, Discover for discovery. A twofold promise. Discovering users' real needs, and discovering what new technologies can open up. My practice sits at the crossroads of UX research, service design and applied AI. I help public and private organisations build products and services that keep their promises. Useful, usable, respectful of people.
Trajectory
Path
Today
ADiscover, independent practice
Consulting, strategy, UX research, AI agent design, facilitation and training for public and private organisations.
15 years
Professional experience
15 years of experience in consulting, ergonomics, UX and human-centred AI for companies and public organisations.
10 years
Inter-university Certificate in UX Design & Research
10 years co-leading and teaching the Inter-university Certificate in UX Design & Research (ULB, HUsci).
3 years
Certificate in Innovation & Facilitation
3 years teaching the University Certificate in Innovation & Facilitation (HUsci).
2022
Academic publication
Strengthening creativity within collaborative research, with Pierre Artois, Les Politiques Sociales, no. 3-4/2022.
Principles
Approach
Grounded in evidence
Bastien & Scapin criteria, field data, user tests. Opinion comes after observation, never before.
Centred on people
Users, employees, customers. The people who actually live the service are at the heart of every decision.
Experimental
Learn fast in short cycles. Scale what works, drop what doesn't without regret.
Ethics by default
Explicit safeguards, conscious refusals. Ethics isn't a module, it's a working posture.
Teaching & publications
Certificat inter-universités UX Design & Research (ULB, HUsci)
10 years co-leading and teaching.
See the certificateRenforcer la créativité au sein de la recherche collaborative
Avec Pierre Artois. Les Politiques Sociales, Cairn, n°3-4/2022.
Read on CairnOff-script
A personal note
Outside my work, I walk in the mountains. Hiking, mountain biking, routes where nature takes back its rights from Humans. I find there what screens often lack: scale, slowness, and a healthy reminder of who really decides.